Terms and Conditions


Definitions:

Smart Logistics platform: www.smartlogistics.om Service provider: Natural or legal person who is paid to carry goods to a specific location, whether directly or through third party. Client: Natural or legal person who pays service provider or Broker to transport goods from one location to another. Consignee: Natural or legal person who is authorized to receive goods. Broker: Natural or legal person who intermediates between the Client and Service provider to complete the shipment process.


General Provisions:

Smart Logistics platform shall retain its right to amend or change or update Terms and Conditions stipulated in the website, at the time it deems appropriate. Such amendments, changes or updates shall be automatically binding on you once they are published on the website. Unless specifically stated in this Terms and Conditions, Smart Logistics website shall not be liable to any loss of profits in addition to indirect, consequential, special, accidental or punitive damages resulting from and/or caused by the website and your use of the website and/or any agreement between Client, Service provider and broker, even if Smart Logistics was notified of possibility of such damages. Smart Logistics shall retain its right to cancel the agreement and refer to judiciary authorities in case of violation of the Terms and Conditions stated in this website. You shall not allow sharing your Username / Password or other information providing access to the services offered by Smart Logistics platform.


Restrictions and Prohibitions:

Users of Smart Logistics platform are prohibited to ship or freight the following items: -Transport passengers and provide taxi services inside or outside the city. -Prohibited or restricted goods and materials in accordance with regulations applicable inside the Sultanate of Oman. -Dangerous chemicals in accordance with regulations applicable inside Sultanate of Oman.


Intellectual Property Rights:

Smart Logistics website may act howsoever it wishes regarding the Intellectual Property Rights of this platform and related items or items labeled with “This is a property of Smart Logistics platform and related items”. Users of this platform and related items should not violate Intellectual Property Rights whether by reproducing or allowing others to use or reuse services, trademark or brand, for any reason. Smart Logistics platform and related items may refer to judiciary authorities in case any of violation of Intellectual Property Rights.


Declarations and Warranties:

User of Smart Logistics electronic website shall declare and warranty that: -His account had never been deactivated or disabled, at any time, by Smart Logistics electronic platform. -He is not a competitor to Smart Logistics platform and that he does not provide any products competing with the services provided by this electronic platform. -He shall solely be liable to maintaining the Username and Password used in Smart Logistics platform. In case of unauthorized access, Smart Logistics platform should be immediately notified. -He has full legal authority to enter into agreement and that he shall not violate or breach regulations applicable inside the Sultanate of Oman or any previous legal contracts.


Undertakings:

User of Smart Logistics platform shall undertake: -providing valid and accurate information as well as updating them continuously and periodically or whenever requested. -review and adhere to all notifications sent by Smart Logistics platform. -not using information, contents or data available on Smart Logistics platform for other purposes. -not responding to any requests made by other users via links offering agreements outside Smart Logistics platform, otherwise Smart Logistics platform shall not be liable for such requests. -not using Smart Logistics platform to cause harm or damage to others, including this platform and its users. -not cause damage to this platform or the service provided, in any way. -providing all necessary documents proving identity of user of this platform at the discretion of Smart Logistics platform.


Notifications:

Smart Logistics platform may send general notifications by email or text messages (to the mobile number registered) relating to the services provided by the platform.


Legal Liability:

- Smart Logistics platform shall not be liable to any damages resulting from usage or non- usage of this platform, including damages caused by viruses or malware. - Smart Logistics platform shall not be liable to any issue of helpers legality, where service provider is responsible to provide them with legal way. -Service provider shall be liable to quality of services provided via Smart Logistics platform, including any acts, conducts, or negligence of service provider. - Smart Logistics platform shall not be liable to any requests or invitations offering agreement outside this platform. Hence, Smart Logistics may take the necessary legal actions against sender of such invitations. - Smart Logistics platform may prohibit any users from using this platform. It may also refuse to provide any services without explanation.